What Happens After I Place My Order?
I will respond with an email confirming that I have received it.
I will go over the payment type, remind you of the terms for that type
and give the info for it. You will be asked to reply to this email within 48 hours
of me sending it. If you do not do this, I will be forced to cancel the order,
and relist the items. Once the item is paid for, I will confirm payment, and then email
you again, once I have shipped the item.
Why Was My Order Cancelled?
I send out an email for any order I have to cancel, but for the most part, they are only cancelled if the buyer fails to respond to the email I send out confirming details and payment once an order is placed. You are free to resubmit it, if the item is still available and your are able to respond to the email confirmation.
Why Was My Payment Returned?
Most likely, because a Credit Card Funded payment was submitted to the incorrect Paypal account. If I need to return any payments, you will receive an email detailing why, and instructions on fixing the problem.
Do I get a tracking number with my purchase?
Basic Shipping does not include insurance, delivery confirmation, or a tracking number. Any of these can be added to all items for an additional charge, and I would urge you to purchase them if you would like to monitor the progress of your item. Once your item is posted at the Post Office, we are unaware of its progress or any delays. If you would like any of these options, contact us prior to submitting your order, so the invoice can be appropriately adjusted.
Can I Pay with a Credit Card?
As of right now, only if it is attached to your Paypal account. There is a Handling Fee for payments submitted via Credit Card funded Paypal, please read the terms for it as well.
How long will it take my item to arrive?
All of our items are shipped within 14 business days of payment. Should something prevent this, you will be notified by email and offered the option of a refund if the later date is unacceptable. As for delivery times, this will vary by item, due to the different Basic Shipping methods provided for each. Media is always sent Media Mail, which can take up to 14 Business days after shipment. Smaller, lighter items will be sent First Class, which can take up to 7 Business Days; the rest is shipped Parcel Post (unless specified) which can take up to 14 Business Days after shipment. We do provide Expedited Shipping, please contact us for rates and times.
What is your return policy?
We do not accept returns, unless the wrong item has been shipped to you. All items are described to the best of our ability, and we are available to answer any questions before the order is made. Measurements, additional pictures and any other pertinent information is made available upon request.
How Do I Order This Item?
There is a button on each page, which will take you to the order form. Once it is submitted, you will be contacted via email to confirm the payment preference you listed, and sent an invoice. If you have chosen to pay with Paypal, an invoice will be sent to the address you provide. Please note, when paying via Paypal, items will be sent to the address listed on the order form if it does not match the one on File with Paypal.
Payment Terms and Conditions
Mailed payments are to be in hand in 14 days; electronic in 5. Checks are held a mandatory ten days to clear. Credit card funded paypal is accepted but if you choose to use this method of payment, a small handling fee will be added, based on your overall total.
If you do not contact me within TWO DAYS of the checkup email I send out after any order is placed, your order will be canceled and the clothing relisted.
I do not take responsibility for items lost by the USPS and will not replace or refund if you did not purchase insurance/dc. It is yours once I receive payment and you alone are liable.
Shipping does not include insurance, delivery confirmation(unless specified) or a tracking number; these options are up to you, and the additional fee is added if you want them.
Do You Combine Shipping on Multiple Item Purchases?
Yes. The listed shipping charge on each page is for single purchase of that item only. IF you would like combined shipping, please contact me prior to placing your order with your Zip Code, so that the new shipping price can be calculated.